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STORE POLICY

CUSTOMER CARE

At Eskimo Leather Works Limited, we are committed to providing exceptional customer care and ensuring your shopping experience is enjoyable and hassle-free. Our knowledgeable customer service team is here to assist you with any inquiries or concerns you may have regarding your purchase, product information, or after-sales support. Please feel free to reach out to us via email at [insert email address] or by phone at [insert phone number]. Your satisfaction is our priority, and we look forward to serving you with the highest level of care and professionalism.

Payment

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  • We accept all major credit cards, PayPal, and Apple Pay.

  • Payment is processed at the time of order placement.

 

Product Care

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  • Leather jackets should be professionally cleaned.

  • Avoid exposure to extreme temperatures, water, and direct sunlight to maintain the quality of the leather.

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Warranty

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  • We offer a one-year warranty on all our products.

  • The warranty covers manufacturing defects but does not cover normal wear and tear or misuse of the product.

  • To make a warranty claim, please contact customer service with your order number and a description of the issue.

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Customer Service

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  • Our customer service team is available to assist you Monday through Friday, 9:00 am to 5:00 pm EST.

  • Contact us at info.eskimolw@gmail.com or +44 730 9627576 with any questions or concerns.

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Privacy Policy

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  • We respect your privacy and are committed to protecting your personal information.

  • We collect and use your information only for the purpose of processing your order and providing customer service.

  • We do not sell or share your information with third parties.

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Terms and Conditions

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  • By placing an order with us, you agree to abide by our store policies and terms and conditions.

  • We reserve the right to update or change our policies at any time; please check our website for the most current information.

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Feedback

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  • We value your feedback and strive to provide excellent service.

  • Please let us know how we're doing by leaving a review on our website or contacting customer service directly.

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Contact Us

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  • If you have any questions or concerns, please contact our customer service team at info.eskimolw@gmail.com or +44 730 9627576.

Thank you for shopping with Eskimo Leather Works Limited!

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